Returns & Refunds Policy
Due to the perishable nature of our plant-based products, we do not accept physical returns; however, if you are unsatisfied with your order, please reach out to us within 30 days for a resolution. We are committed to ensuring you have a positive experience with our dairy-free beverages.
Return Process
- 1.Contact Support
Email our customer experience team with your order number and details regarding the issue with your shipment.
- 2.Provide Documentation
Attach photos of the packaging and product labels if you received items that were damaged or incorrect.
- 3.Review Process
Our team will review your request within 2-3 business days to determine eligibility for a refund or replacement.
- 4.Resolution
Once approved, a credit will be applied to your original payment method or a fresh shipment will be dispatched to your address.
